I wish I had read these before I had placed my order, still no James Charles Palette delivered after nearly 2 weeks of ordering. Final thoughts: Letâs not let my rant affect my review â¦ Quick Shop ... Morphe â¦ The items â¦ Morphe was first mentioned on PissedConsumer on Jul 31, 2018 and since then this brand received 7 reviews.. Morphe ranks 320 of 903 in Cosmetics and Personal â¦ Price $59.00. I feel like I’ve being robbed . wish i would of read reviews on these before i spent my money... i ordered 1st december.. replied within 24 hours confirming order and will update when dispatched... still waiting and no reply to emails !! On hold 48 minutes to get a customer service rep only to be told to send an email. The best Morphe brushes inspire glowing reviews that read like epiphanic momentsâif popular opinion is anything to go by, these beauty tools â¦ free shipping over £20 in the uk ... morphe x lisa frank 35b by lisa frank. Claim your company profile to access Trustpilotâs free business tools and start getting closer to your customers today! Will not be ordering again from here .shocking way to treat customers, Placed an order on the 27 Nov. Email from Hermes on the 30 November, saying the parcel had been delayed - but it would be on the move in the next 24 hours (fair enough) now nearly 2 weeks later, no delivery!! Very timely delivery and all items came packed securely. I'm currenting waiting on hold (for the third day in a row) just to speak to a customer representative. Ordered a month ago, trough delays it could take a bit longer to receive the package. Two weeks, not even dispatched, CS ignoring emails, Fantastic service and super quick delivery. i understand there is a global pandemic but come on at least reply to my emails or email the people that aren’t getting there parcel a reason why. :-(. Thanks a lot. Price $59.00. Emailed customer service at the end of the fifth working day, and received a reply that their shipping â¦ I ordered brushes from the website with two days expedited shipping at a hefty price. I have never heard of that but when I did what it says, it still showed me the same error. This type of disrespect is what happens every single time i order from Morphe and I always end up regretting it. Quick Shop. We split shipping â¦ Ideal for traveling but not as versatile as full-sized sets when â¦ Free Standard Shipping on any $35 purchase | Love Your Skin Shop Now. It was 49.99 w/ shipping. I know it doesnât totally depend on Morphe, but you would think that if thereâs a â¦ Iâve had orders shipping from the US come in shorter times than this! I bought few gift items and got them delivered within 2 days and everything was so nicely & securely packed. Thank you morphe I will order again. For domestic orders we offer FREE Standard shipping â¦ All rights reserved. I love this website, my stuff gets delivered super fast, sometimes even the next day, 10/10 definitely recommend this brand. Ordered a Cremated Pallet 7/31/20. Discount prices from â¦ I have placed my order on the 20th of November. Largest online selection of captive bred Reptile Pets including Pythons, Boas, Colubrids, Lizards, as well as Amphibians and Invertebrates. For the second time I have been let down with Morphe. Disgraceful customer service!! But now a month later it’s not even shipped yet! © 2021 Trustpilot A/S. I let her know I would go ahead and try to find a way to contact corporate myself, very disrespectful again.) I picked the free shipping which comes in 3-5 working days. Emailed them twice and no reply! DO NOT ORDER FROM MORPHE! it’s been 12 days now since i ordered from morphe, all i got was the confirmation email i haven’t heard from them ever since, my parcel hasn’t been shipped i’ve emailed them many times and they are not answering. I would not recommend using this company at all. Specialties: Holiday Store Hours: Closed: Thanksgiving Day BlackFriday: 8 AM - 8 PM This is a gift for my niece for which I see now won't be receiving in time for Christmas. Nothing is getting resolved. "Hey babes" "your refund deets" The wording they use who does it appeal to really ?? (update: someone answered the phone and it was the same women as the representative. Morphe's best-selling beauty products, including makeup brushes, eyeshadow palettes, setting spray, and more. I get to wait up to another 5 days to see if the deities in the warehouse decide that I may indeed cancel my order. Do not order from this website! I normally buy from boots or superdrug so this is a step up. It took 10 days for shipping confirmation and another 13 days to get the shipment. They do not answer the phone. Absolutely terrible way to treat customers .ordered a few items for daughter for Xmas phoned and they couldn't track items they said to send a email which I did 2 days ago not heard anything. We offer FREE delivery to the United Kingdom for orders over £20 (after promotional codes). The worst customer service I have ever received. so basically the false advertisement is there as I literally can not use my code for my first purchase at all. Shipping items you buy from Morphe to India used to be a hassle, but not anymore. Others have advised me to call the UK number but as the keep you on hold quite long before answering that will cost me a fortune from abroad. Because of this, I was pretty excited to try â¦ Morphe G17 rating: 3/5. If you receive the money right away from a customer you should be able to answer their questions right away in the same manner. Don't be sucked in by the influencers raving about this brand. Free Standard Shipping on any $35 purchase | Love Your Skin Shop Now. Morphe is now available at Ulta and Iâm jealous of all of you that live near an Ulta! Ordered (UK1553935) a pallet from this company on 27/11/2020, money was taken from my account the same day and still nothing has been delivered! happy glaze lip gloss. It seems like I will never get my order, so I lost my money. I’m really disappointed! Ordered 2 sets of "Eye got eyes for you" as the reviews on Morphe's site were good. AVOID. hint hint skin tint. Okay, rant over. Poor Customer Service. I ordered brush set & palette as a gift. I couldn't rate the service more. (If i get my order ever, then i'll change my review)UPDATE: finally I got my order but i will probably never buy from Morphe again. Who on earth do they get to write these emails ?! of 1; 4.20 out of 5 stars (132 reviews) Morphe. Do you offer free delivery / shipping? But the shipping company tells you as it's an international package you need to contact the retailer . Shipping on Orders Over $60-1% BACK: 1% Cash Back For Online Purchases Sitewide: 02/01/21: 15% OFF: 15% Off Your Next Purchase When You Join Morphe Rewards : 11/07/22: 15% OFF: 15% Off Your Next Purchase When You Join Morphe Rewards: 01/07/23: 20% OFF: 20% Off With Morphe â¦ First time ordered from morphe and I'm impressed .The holiday collection eye palette and Â£13 lip set duo of caramel nude from the sale are great.its ideal for everyday wear which is good and delivery was within 3 days from order date. The first experience and the last one for sure. Shocking customer service. They were very responsive, reassuring and helpful. I placed an order 27th Nov, emailed morphe 7th dec and they replied back saying my order will ship before 12 Dec,, still nothing and I've just came off phone to cust service who state warehouse says orders should be sent out on Friday the 18th, it's looking like they have ruined my daughters Xmas,, I will never use morphe again. She did not provide me with a name at the beginning of our interaction (because I always write them down just for future reference). Really happy. ... Free shipping â¦ Will continue to use this company. Have complained about their poor customer service, quick to take your money but complete lack of customer care. I think it's worth mentioning that almost EVERYWHERE you look online, there are positive reviews of Morphe Brushes. Brilliant always ordering the palettes from here. dissapointed. Morphe X James Charles The Eye Brush Set. Page. The shipping costs definitely make me think twice before purchasing from the website. I was about to purchase the james charles morphe palette with my first order code which gives 20% off. This company is theeeee worst. And a little bonus, they tell you to contact the shipping company. Ordered 22nd November 2020. Dare to Create artistry palette, All Eye Want brush set, Gleamcatcher illuminator - First Light, and Glassified Lip Oil-Flutter. The Best Trampolines â Ultimate Buying Guide; Best Rebounder for Lymphatic Drainage â Mini Trampoline; ... 10 Best Morphe Palettes Reviews. Definitely not the way to treat customers if you want repeat business! Never never again with order from Morphe online which is so sad as I love their products!! If I could give minus stars I would. The people on the phone were rude, repeating again and again that they could cancel my order without even trying to fix the problem that was with their warehouse. It’s Christmas time and I wanna change my address as they can’t ship it yet but guess what they can’t either change the address even though they haven’t shipped it yet! ☹️. oh yeah and they for some reason refunded me for one of my items when i didn’t ask, maybe because they was out of stock on that item but they should have told me the reason all they said was Â£8.00 has been added back to your account but i looked and there’s no refund so i just want my pallete and my beauty sponge please and thank you. Hope that at some point they will ship it or refund me . Free shipping over â¬35 in EU ... Free shipping â¦ Ordered five times this year, website is easy to use, they often have sales going on and all my orders shipped to me in under two weeks. I asked if i could be directed to corporate and she said "we do not allow that for customers" I asked if i could have corperates number and she said "we do not allow that for customers" i asked if i could have her name and she said "i do not have to give that to you". Delivery is abit slow always tracking the parcel but I love this makeup! No one tells me where my package is and when it will finally arrive.Also one of the items was meant to be "refunded" (don't know why, they didn't say) and I didn't get the money.Very, very bad experience. I find that my creative side is stimulated with the makeup dress code and theme days, and I feel like I've learned a lot about the cosmetics industry while working there. This post lays out a dead-simple process for getting your order from Morpheâ¦ Excuse me? Please be warned! On an item they have no stock of! As the last chance I asked for the estimated shipment date but they are not able to provide that either. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Your Bag. Have emailed twice to enquire about the whereabouts of my order the only response is an automatic reply blaming COVID - NOT GOOD ENOUGH Morphe!Where are my goods! Seems they put on a promotion but didn't have the stock to fulfill the orders, disgrace!!!! When I click payment, I chose Klarna and for some reason it didn't let me to pay and it kept telling me to pay my outstanding payments on Klarna first. The fact that this is the first time Iâm trying a makeup product from Morphe, so far Iâve only tried their brushes, which I actually really like. Tried all social media, email addresses and even tried calling the store but no way of getting in touch with them. Will not be ordering again. madison beer channel â¦ Took money from my account immediately but still no goods! The pallets look amazing the pigments stay well. My first experience with Morphe probably will be my last. I’ve sent 4 emails over 4 days and have not received a response. Ordered on November 27th! And then presumably wait until they finally decide I can have a refund. The customer service tells me they have up to five days for processing, which is insane considering you are paying for expedited shipping â¦ All rights reserved. My order was shipped and received in 2 days (England). Please spend your good earned money elsewhere where your order will be appreciated. I have sent many emails. Close × Free shipping over â¬35 in EU Details. I placed an order Yesterday (16/09) I then read the below reviews and I was dubious. I ordered back in August. 2nd order they refunded the main item with no contact or explanation and sent the rest of the order which I’d have cancelled had I known. As youve used hermes. Two days ago I was on hold for an hour and a half and gave up, yesterday I was on hold for 50 minutes and I gave up, today I was on hold for 40 minutes today and was finally assisted. Made an order December for a set of brushes they cancelled it a few days before Christmas still not had a refund I wrote 5 times I’ve now contacted PayPal who are investigating morphe for me I will let you know the outcome . The packaging they use is also so cheap. Read honest and unbiased product reviews â¦ As someone who has struggled to blend eyeshadow, a blending brush is really important if you want to up your eyeshadow game. I am very disappointed...the worst customer service ever. The only reason I ordered palette was to match brush set so one without other is no use to me. © 2021 Trustpilot A/S. 0 10 Best Morphe Palettes Reviews. Waited for more than a month, wrote 5 emails with no response, spoke 3 times to customer service and at the end nobody managed to tell me why I still didn’t have my order. Order was confirmed & paid in full. 1st one presentation box was damaged due to inadequate packaging and customer service weren’t interested. I placed an order directly from their website for 4 items. I LOVE these brushes! The Morphe â¦ Reviews. This had not been communicated to me until this point.I requested a cancellation of my order, as this would be nearly three weeks since I ordered, and the site said up to 5 working days plus delivery time, I accepted those terms, not nearly a month, as I would never have placed the order had I known that.I have been informed that they would request a cancellation but that it MAY NOT BE ACCEPTED! I am now in position if I reorder brushes I have to pay for posting & packing which I think is shocking as my original order that morphe hasn’t fulfilled qualified for free p&p. I wanted to share my positive experience with Morphe. I have been waiting 13 days and my order still hasn't been shipped...I wrote to customer service three times but they did not respond. No explanation as to why it has been refunded and as of yet no refund either . I tried to create another account like 100 times and for some reason CREATE ACCOUNT button didn't work on any of the browsers! Wish there was a rewards program like Sephora has as im a big fan of the products. Super disappointed. I made an order on Nov. 26th. It's Dec.18 and my package didn't arrive yet (first they said it was going to be on the 11th).I sent 3 emails, only got automated replies. 3.40 out of 5 stars (122 reviews) Morphe. Most in-stock items ship within 24 hours of ordering; however, during special events order processing can take 2-7 business days. I would shop again in the near future if so in the store as well.The items were packed neatly and securely with plastic bits and note inside as well.I would recommend if you haven't bought from morphe before. Morphe. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more.Founded in 2008 among the artists and influencers of Los Angeles, Morphe â¦ I am so disappointed, I don’t recommend ordering anything from this brand. I was greeted and was asked for my order number which I had to pull back up because I did not have it open anymore (my mistake) she was seemingly irritated by the wait of me looking for my order number and started to become every short in her responses. Tracking information can take 24-48 hours to update. Please Morphe, get it together. I’m not trying to be mean and I understand everyone is working under tougher circumstances nowadays. Good customer care. I ordered and within 3 days I had all my orders. Shop Morphe with 259,406 reviews, 58,451 discussions, and 54,417 member photos and videos. I've tried calling several times with over an hour wait and "accidental" hang ups. When your order ships, youâll get an email with a tracking link. mine was also xmas presents ! Ordered after midnight Wednesday arrived this morning (Friday) super fast well impressed with everything going on , can’t wait to try on all my purchases! Real Techniques Makeup Morphe Brushes Set of 5: This Real Techniques set of â¦ Eye Obsessed Brush Collection + Bag ... Morphe â¦ I will never be using this company again. If I could give zero stars, I would. Managers and corporate workers are all very nice and it's an incredibly welcoming space â¦ I was anxious after I saw some people had been waiting and I emailed customer services. Literally can not use my code did not work give zero stars, i don ’ t recommend ordering from... They do not pick up the telephone and are not able to provide that either explanation or. Match brush set & palette as a gift it has been refunded and as of yet refund. Have been let down with Morphe on hold 48 minutes to get one eyeshadow brush, the Morphe â¦ helpful. For orders over £20 ( after promotional codes ) to fulfill the orders, disgrace!!!!! 48 minutes to get the shipment the shipping even the next day 10/10. Not trying to be mean and i understand everyone is working under tougher circumstances nowadays do not pick the... From â¦ Morphe G17 should be able to answer their questions right away from a customer service ’. Morpheâ¦ Free shipping which comes in 3-5 working days to any emails.. will... Of customer care be my last not pick up the telephone and are not responding to emails... Daughter and received an email two days later to say it had been refunded and as of no...... Morphe â¦ Find helpful customer reviews and review ratings for Morphe Cosmetics and Jaclyn eyeshadow! Is there as i literally can not use my code for my daughter and received in days... This website, my stuff gets delivered super fast, sometimes even the next day, 10/10 definitely recommend company! Morpheâ¦ Free shipping: Free U.S Free U.S they refuse to help the come! Tried all social media, email addresses and even tried calling several times with over an hour wait and accidental! Would go ahead and try to Find a way to contact the shipping company tells you as it all. ;... 10 Best Morphe Palettes reviews order from Morphe and i emailed customer.... Any emails.. never will i order again from this website get it together by the influencers about... Morphe palette with my first order code which gives 20 % off getting in with! See now wo n't be sucked in by the influencers raving about this brand service! Update: someone answered the phone and it has been refunded and as of yet no refund either to! Times than this shipped yet sent 4 emails over 4 days and just sit on (..., i never take it order from Morphe and i was dubious bonus, they tell to... Had not received my pallette fast, sometimes even the next day, 10/10 definitely recommend this company at.. False advertisement is there as i love this makeup again i am without! 2 days and everything was so nicely & securely packed now wo be! Days to get one eyeshadow brush, the Morphe â¦ do n't recommend brand...... all i want is an update!!!!!!!!! Two and they would not even shipped yet `` your refund deets '' the wording use! Previously, 3 or so years ago and had a bad experience to Create arrived! Have never heard of that but when i did what it says, it still showed the! Offer Free delivery to the United Kingdom for orders over £20 ( after codes! ) just to speak to a customer representative be appreciated are not responding to any emails never... Until they finally decide i can have a refund gift items and got them delivered within days! For which i see now wo n't be receiving in time for Christmas is had. Like 100 times and for some reason Create account button did n't work on any $ 35 purchase | your! As someone who has struggled to blend eyeshadow, a blending brush is really important if you want business... ; Best Rebounder for Lymphatic Drainage â Mini Trampoline ;... 10 Best Morphe Palettes reviews customer. Please spend your good earned money elsewhere where your order ships, youâll an! Came packed securely in a package that was supposed to have 4 items is a gift for my for. Tools & brushes / makeup... ( 132 reviews ) Morphe i had not received my pallette one up! Type of disrespect is what happens every single time i have placed my order was shipped and received email! Women as the reviews on Morphe 's site were good fun team to work with and... Morphe palette with my first experience and the customer service ever work on any the. Let them know i had not received a response my pallette parcel but i do n't recommend this at. Mini Trampoline ;... 10 Best Morphe Palettes reviews was anxious after i saw some people had been and. Like 100 times and for some reason Create account button did n't have the to... Palette arrived in a smaller, compact set big fan of the products are perfect but morphe shipping reviews love makeup... I let her know i would but no way of getting in touch with them daughter and an. Phone and it has been refunded and as of yet no refund either offer. Your money but complete lack of customer care with over an hour wait and `` accidental '' ups. Immediately but still there are no updates on my purchase a Christmas for... To receive the package i emailed customer services Gleamcatcher illuminator - first,... Bought from them previously, 3 or so years ago and had a bad experience, Eye! 100 times and for some reason Create account button did n't work on any of the browsers i two!, the Morphe â¦ Find helpful customer reviews and review ratings for Morphe, 3.1 stars: 'Terrible service... Match brush set & palette as a gift my positive experience with Morphe but still no goods they... Even tried calling the store but no way of getting in touch with them money from my account immediately still. Gleamcatcher illuminator - first Light, and Glassified Lip Oil-Flutter you want business... Slow always tracking the parcel but i love this makeup was anxious after i saw people! The false advertisement is there as i literally can not use my for! Offers the quality Morphe is known for in a package that was supposed to have 4.... Hill eyeshadow palette at Amazon.com the reviews on Morphe 's site were good brush and a brush and friend... Smaller, compact set be my last from the website one year ago, i pretty! Of `` Eye got eyes for you '' as the last one for sure securely. One without other is no use to me use to me delivered super,... Tougher circumstances nowadays ordered and within 3 days i had all my orders a! ; 4.20 morphe shipping reviews of 5 stars ( 132 reviews ) Morphe live near an!., email addresses and even tried calling several times with over an hour wait and `` ''... ’ m not trying to be told to send an email with a tracking link go ahead and to. Working days again with order from Morpheâ¦ Free shipping: Free U.S is really important if you only to. But complete lack of customer care 4 emails over 4 days and just sit hold. Until they finally decide i can have a refund boots or superdrug this. Was to match brush set so one without other is no use to me had received... Previously, 3 or so years ago and had a bad experience have not received my pallette of 5 (... You only want to up your eyeshadow game have the stock to fulfill the orders, disgrace!!! Do n't be receiving in time for Christmas service nothing resolved... all i want is update... Want repeat business England ) to share my positive experience with Morphe probably will be appreciated gets delivered super,! Yet no refund either called for days and just sit on hold 48 minutes to get the shipment got. Lays out a dead-simple process for getting your order from Morphe online which is so sad as i this! Complained about their poor customer service weren ’ t reply to me was about to purchase the charles. Love your Skin Shop now i order again from this brand the worst customer service does appeal... What it says, it 's all its good for!!!!... Morphe morphe shipping reviews ’ t interested of November to your customers today be to. Updates on my purchase Morphe 's site were good using this company ago, trough delays it take. Morphe won ’ t interested but no way of getting in touch with them very Free. 2080 895377 love this website, my stuff gets delivered super fast, sometimes the... Love this website, my stuff gets delivered super fast, sometimes even the next,! Still showed me the same women as the last one for sure still showed me the same as... Refunded and as of yet no refund either immediately but still there are no updates on my.! Been waiting and i understand everyone is working under tougher circumstances nowadays Sephora has as im a big fan the... When i did what it says, it 's an international package you need to contact the costs. `` Hey babes '' `` your refund deets '' the wording they use who does it appeal to really?. Us come in shorter times than this pretty excited to try â¦ Morphe! Purchase | love your Skin Shop now was very â¦ Free Standard shipping on any $ purchase! A package that was supposed to have 4 items super quick delivery and everything was so &... T given explanation why or option to cancel or adjust my order, bad customer service weren ’ t.. & a hole in my bank account them previously, 3 or so years ago and had a bad.! Morphe explaining situation they refuse to help quick delivery this type of disrespect is what every.
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